Last Updated: 4th April, 2024

This Privacy Policy describes how LOGO (referred to as "we", "us", or "our") collects, uses, and discloses your personal information when you use our mobile application ("the App") or otherwise communicate with us. By using the App, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the App.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Any updates will be posted on the App, and the "Last updated" date will be revised accordingly.

How We Collect and Use Your Personal Information

To provide the App and related services, we collect personal information about you from various sources as described below. The information collected and used varies based on your interactions with us.

Information We Collect Directly from You

We collect information directly from you when you interact with the App. This may include:

Basic contact details: such as your name, address, phone number, and email.
Order information: including your billing address, shipping address, payment confirmation, email address, and phone number.
Account information: such as your username, password, and security questions.
Shopping information: including the items you view, put in your cart, or add to your wishlist.
Customer support information: including any information you provide in communications with us.
You may choose not to provide certain information, but this may limit your ability to use certain features of the App.

Information We Collect through Cookies

We use cookies and similar technologies to collect information about your interaction with the App ("Usage Data"). This may include device information, browser information, network connection details, IP address, and other data related to your use of the App.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers, payment processors, and through online tracking technologies. Any information obtained from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your personal information for various purposes, including:

Providing Products and Services: To fulfill orders, process payments, provide notifications related to your account and purchases, manage your account, arrange for shipping, facilitate returns and exchanges, and enable you to post reviews.
Marketing and Advertising: To send marketing communications, show advertisements, and tailor the App and advertising to your preferences.
Security and Fraud Prevention: To detect and investigate fraudulent or malicious activity and maintain the security of the App.
Communicating with You: To provide customer support and improve our services.
Cookies

We use cookies to power and improve the App and its services, run analytics, and understand user interaction. You can manage cookie preferences through your browser settings, but disabling cookies may affect the functionality of the App.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

Vendors and service providers who assist us in providing the App and related services.
Business and marketing partners to provide services and advertise to you.
Affiliates within our corporate group.
In connection with business transactions, legal obligations, or to protect our rights and the rights of users.
Security and Retention of Your Information

We implement security measures to protect your information but cannot guarantee perfect security. We retain your information as necessary for the purposes outlined in this Privacy Policy.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access, delete, correct, or restrict processing of your data. You may manage communication preferences and withdraw consent for marketing communications.

Complaints

If you have complaints about our data processing practices, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

Contact

If you have questions about this Privacy Policy or our practices, please contact us at +92 42 3259 6666.