TERMS & POLICIES
- Exchange can be done within 15 working days from date of purchase
- Customers may get a refund within 4 working days of purchase provided the product is in original packing and all tags attached.
- No exchange/ refund possible without sale invoice.
- Used products are not refundable/exchangeable/claimable.
- 1 month free service warranty for footwear only, after that repairing will be charged.
- No service warranty for sales/promotional items.
- No exchange/no claim/no refund on sales/promotional items.
- Accessories are neither exchangeable nor refundable.
- Claim / repairing processing time is 15 working days only.
- Logo has the authority to cancel orders for any reason, such as out of stock, pricing errors, or credit card payment declined. Once the order has been shipped, a shipping confirmation will be sent with tracking information.
For queries, complaints and suggestions.
UAN: (042) 3259 6666
- Cities of Pakistan: 3 to 5 working days
- International (outside Pakistan): 6 to 10 working days
In case of sale, natural disasters, strikes, extended public holidays, etc. deliveries might be delayed.